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Returns

If, for any reason, the product does not meet your expectations, you can return it to us within 14 days of receipt and we will refund the price of the item excluding shipping.

Payments

Our store uses SSL encryption technology which offers you maximum security, especially on data protection for online banking services.

Currently, you can pay by credit card or Paypal account on our site. We do not accept bank checks, transfers or payment upon receipt.

Delivery

We deliver worldwide with exceptions in certain areas.

Delivery delay

Our average delivery times are 3 to 5 days for mainland France except when the time is specified in the product description.

Important precision

You can track your order with the tracking number that was sent to you when the order was shipped.

Still have questions?

If you still have any questions, you can contact us by email at pivoine-signature@gmail.com or via the contact form.